Frequently asked questions
Everything you need to know before booking your vehicle.
What do I need to rent?+
A valid driver's license, passport or ID, and a security deposit may be required. Exact requirements vary by vehicle and will be confirmed before booking.
Is insurance included?+
Coverage details and any deductible will be explained in your quote and rental agreement.
Can you deliver the vehicle?+
Delivery may be available depending on location and schedule.
How do I confirm my reservation?+
After your request, IVJ will confirm availability, total price, deposit and the steps required to secure the vehicle.
What is the fuel and cancellation policy?+
Fuel, cancellation, late-return and damage policies will be provided with your final rental terms before you confirm.